Airfare is subject to availability and is only included if indicated in the itinerary summary. All services are subject to availability at time of booking. Airport and departure taxes are subject to change at any time. Once a deposit is received, it is 100% non-refundable. For full terms and conditions, contact your travel advisor. DEPOSITS - A fully non-refundable deposit of $350 CAD/USD (dependent on the currency of the booking) per person is due upon confirmation of a land reservation. Packages including airfare will require full payment at time of tickets being issued. The balance of the land package is due 60 days before departure date. Due to COVID, depending on the date of travel, more flexible booking terms are possible. Other exceptions involving special events, conventions and holidays may require a higher deposit amount and in some cases FULL non-refundable payment will be required at time of booking. Full terms and conditions of your tailor-made package will be advised at time of actual quotation and booking. Terms and conditions outlined in the remarks section of invoicing at time of booking and supersede cancellation terms outlined elsewhere. NOTE ON SIGHTSEEING: Sightseeing is indicated as per the itinerary. We have made every effort to verify the availability of sightseeing stops on the specific days visits are requested. However, due to special seasons, sometimes on short notice, particular estates, sights, museums and gardens may be closed on the day they appear on your itinerary. If travelling with guided arrangements, your guide will advise and adjust the itinerary as necessary. If you are on a self-drive tour, it is recommended that you verify opening times before setting out. PACKAGE INCLUSIONS: Accommodation - All prices displayed in this brochure are based on standard rooms at the hotel selected unless otherwise noted. All hotel rooms have private facilities. We reserve the right to substitute hotels of similar category without notice. In the event of a downgrade, a proportional rate adjustment will be made. Special requests made by your travel agent on your behalf for particular rooms, room location, bed types etc., other than those published in our brochure are never guaranteed and may be subject to additional charges and are at the discretion of the hotelier or contractor. Airfare - International airfare and domestic airfare is included in packages as noted in specific itineraries. There are some itineraries that do not include any airfare in the package price. All package pricing is exclusive of airport departure taxes which will be calculated separately at time of booking. Transfers - As indicated in the itineraries, passengers will be met by local representatives at each airport upon arrival, and transferred to your hotel by coach, private car or taxi. Taxes and Service Charges - Gateways International package pricing includes compulsory hotel taxes and service charges. Airport and departure taxes are not included in any package pricing and must be calculated separately. Local City Taxes - Local city taxes are NOT included in any Gateways International package and must be paid locally at each hotel, where applicable. This occurs throughout Europe and now in some South American countries such as Argentina. This is subject to change at any time and is the sole responsibility of the passenger. Gateways International Packages do NOT include: Gratuities, items of a personal nature and items not itemized in itineraries are not included. All arrangements are subject to availability at time of booking. Published rates are not valid during conventions, important events and certain festivals. Rates for such events are available upon request. Contact your travel agent for further details. INSURANCE: All passengers are STRONGLY URGED to take out sufficient travel insurance coverage to protect themselves against cancellation prior to departure or during travel. In the event of a passenger becoming ill during travel, all hospital and medical expenses are the traveller’s responsibility and they shall not be entitled to any refund. Please discuss your travel insurance options with your travel agent to ensure adequate coverage prior to booking your tour. No refunds for any unused services will be refunded for any reason. NOTICE TO TRAVELLERS: Travellers should be aware that different living standards and practices may exist outside of Canada including but not limited to: provision of utilities, air conditioning, accommodations, services of all kinds, food and food preparation and water quality. Yellow Fever vaccinations are recommended when visiting Iguassu Falls and the Amazon. We suggest that all travellers consult with a physician or travel health clinic 6-8 weeks prior to departure to determine if you require vaccinations. Requirements for entry into a country are changing daily; some include quarantine upon entry, other require proof of specific COVID-19 vaccination. Please work closely with your travel agent to confirm you have satisfied all requirements. RESPONSIBILITY: Gateways International Tailor-made Tours, division of The Joy of Travel Ltd. and/or its agents, act only as agents for the client in all matters pertaining to travel including services pursuant and/or in connection with the tours described in brochures, online and for the customized tours they promote and sell. Gateways International acts only as an agent in making arrangements with airlines, hotels, ground operations, car rental companies and other independent parties and thus cannot be held responsible for these suppliers’ acts or omissions. The services provided are subject to the conditions imposed by these suppliers and their ability may be limited by their tariffs, condition of carriage, tickets, vouchers and international conditions and agreements. Gateways International is not responsible for any loss, damage, illness, injury, inconvenience, loss of enjoyment, anxiety, or fear from: (A) The act, omission or negligence of any travel service supplier whose product their clients purchase. (B) Theft, strike, lockout, mechanical failure, governmental restrictions, weather conditions or any other cause beyond our control. (C) The client’s failure to obtain and carry all the required documents, including visa, passport, tourist card, proof of immunization, valid driver’s license. (D) The client’s failure to adhere to schedules for missed flight connection. (E) Personal injury or death. (F) Unauthorized statements or acts or misinterpretations made by any travel agency or its employees relating to the standards, quality, services, and inclusions of the vacation programs described.